Coofit is trying best to provide excellent service for our customers.
Coofit’s parcels are shipped by USPS or FEDEX. Usually it takes 7-25 days for shipping.
Sometimes due to the busyness of our system, tracking number fails to be updated promptly and cannot be viewed on your order detail page.
Please do not worry about it, just get in touch with our customer service as soon as possible and we will do everything we can to help.
To provide excellent service for our customers, Coofit offers convenient after-sales service:
If you receive broken, damaged or wrong item, please contact our customer service with pictures, after confirming it, we will refund or resend in 24 hours and you can keep the item without returning.
If you do not like it, we are willing to offer return, or give several suggestions we think is feasible or more convenience;
If for any other reasons, we encourage our customer contact our customer service, we will response in one business day and do our best to service you.